Self-initiated UX case study

Turning Autocar India into an app people open every day

A ground-up redesign of Autocar India's app — shaped in conversation with editor Hormazd Sorabjee — rebuilt around three readers: people buying a car, people who love cars, and people who already own one.

Role
UX Design
Type
Self-initiated
Guided by
Hormazd Sorabjee, Editor
Tools
Figma
Redesigned Autocar India home feed
The problem

Autocar India has run authoritative car journalism for two decades — but its app read like a PDF of the magazine, not a destination. None of its three readers had a reason to open it between issues.

The brief I set myself: make the everyday app worth opening, and surface the revenue the current structure was leaving on the table.

It stopped being "make the app nicer" and became "give each reader a reason to open it on a Tuesday, not just on launch day."
— Hormazd Sorabjee, Editor, Autocar India
Market context

The opportunity behind the redesign

None of these numbers are Autocar's own — they're the industry backdrop that made the three priorities below worth designing for.

$36–45B
India's used-car market in 2024–25, growing 10–15% a year
~70%
Of used-car sales go through unorganised dealers — the trust gap Certified targets
Sources: IMARC Group, Mordor Intelligence (2025).
Design process

Five stages, from teardown to prototype

01

Discover

  • Heuristic teardown of the existing app
02

Define

  • Three personas, four revenue streams
03

Prioritise

  • Impact vs. effort scoring
04

Design

  • Low-fi wireframes to clickable prototype
05

Validate

  • Usability testing, next step
Next step
Three rounds of low-fidelity wireframes for the home screen
Three structural passes on the home feed layout.
Information architecture mapping every section to a user need
Every section mapped to a persona and a revenue stream.
Who it's for

Three readers, three different jobs

One app was serving very different intents at once — separating them by persona made the prioritisation call possible.

Car buyers

Actively shopping, 1–3 month window
Goals
  • Shortlist and compare cars quickly
  • Trust a review before a showroom visit
Frustrations
  • No way to compare cars side by side
  • Classifieds with no inspection or trust signal

Enthusiasts

Not buying soon, here for the content
Goals
  • Keep up with launches and motorsport
  • Feel like an insider, not a subscriber
Frustrations
  • App only updates once a month
  • Print-first layout feels dated on mobile

Car owners

Already bought, least served today
Goals
  • Track fines, insurance, service dates
  • Feel Autocar still has something for them
Frustrations
  • App has nothing once the purchase is done
  • Owner-specific content barely exists
Competitive audit

Where Autocar can win that others can't

Its edge isn't more listings — it's editorial credibility nothing else in this table can claim.

CapabilityBeforeCarDekho / Cars24Redesign
Independent road testsPrint-firstLimitedDaily, home feed
Side-by-side comparisonNoPartialYes, with 3D view
Inspected pre-owned listingsNoPartialAutocar Certified
Editorial brand trustHigh, underusedLowApplied to Certified
Revenue research

Where the money was hiding

The app monetised almost entirely through print subscriptions. Mapping personas against existing content surfaced four workable revenue streams.

In-feed ads
Manufacturer ads in launches, live video
Classifieds
Broker commission on used-car listings
Autocar Certified
New — dealer-partnered inspection commission
Community
Brands engaging owners in review threads
Design principles

What every screen had to answer to

Show the spec, don't say it

Numbers and 3D views instead of paragraphs — a buyer should never read a review to find a horsepower figure.

Earn a daily visit

If a screen only mattered once a month, it moved off the home feed — daily content is the retention strategy.

Prioritisation

Four ideas, three built first

Scored on impact against effort. The fourth needed data infrastructure Autocar doesn't control yet — parked, not designed, in this pass.

01
Compare cars
Shortlist, view specs side by side, reach a dealer.
Impact High · Effort Med
Designed
02
Daily feed
Launches, motorsport and reviews on the home screen.
Impact High · Effort Low
Designed
03
Autocar Certified
Dealer cars inspected and sold under Autocar's name.
Impact High · Effort High
Designed
04
Ownership tools
Fines, insurance, service tracking.
Impact Med · Effort High
Parked
For buyers

Comparing cars, without leaving the app

Buyers had no way to weigh cars against each other — only separate reviews. A dedicated comparison screen puts shortlisted cars side by side, with a draggable 3D view of each.

Why it worksThree cars to a dealer enquiry, one flow — not three separate articles.
Side-by-side car comparison with 3D view
For enthusiasts

A reason to open the app before the next issue

Enthusiasts had little reason to open the old app outside a new issue dropping. Launches, motorsport and long-form reviews now live on the home screen, earning daily visits instead of monthly ones.

Why it worksDaily content is daily ad inventory — not just inventory on issue day.
Motorcycle review article page
New revenue stream

Lending editorial trust to the used-car market

Autocar Certified pairs dealer inventory with Autocar's own inspection checklist — turning a listing into something a buyer will pay a premium to trust.

Editorial trust

20+ years testing cars

→

Dealer network

Existing classifieds partners

→

Certified badge

Buyer pays a trust premium

Why it worksThe one revenue idea only a magazine is positioned to sell.
Parked, not dropped
Ownership tools

Owner tools tested well, but depend on integrations Autocar doesn't control yet — RTO records, insurer data. A phase-two candidate once the app proves it can hold owners' attention.

Measuring success

How I'd know this worked

North star metric
Weekly active readers across all three personas — not just downloads or issue sales.
Buyers
Comparison → dealer lead rate
Enthusiasts
Day-7 feed return rate
Certified
Certified take-rate
Back to the brief

What this unlocks

3 → 1
Three reader intents, one coherent app.
+1
New revenue line — Autocar Certified.
Daily
Opens the app shifts from "new issue" to a live feed.

Click through the prototype

Home feed, comparison, car detail and Autocar Certified — built out end to end in Figma.

Open the Figma prototype